Rest assured knowing
your contract is paid
Don’t leave your loved ones financially stranded.
VODASURE | CONTRACT COVER
Rest assured knowing
your bills are paid
Affordable insurance that covers your Postpaid or Top Up contract expenses in the event of your death.
WHAT WE COVER
Postpaid or Top Up contract expenses paid, plus R 5 000 paid to your beneficiary.
Who and what we cover
Vodacom Contract or Top Up customers
Heres’s what you’re getting
Lost or stolen cellphones are replaced within 48 hours through our nationwide network.
Select your cover
You can choose whether to insure your device comprehensively (loss, theft and damage) or just for damage.
Premiums are based on the value of your device and start from as little as R20.
GET PEACE OF MIND
Heres’s what your’re getting
Buy a device online
You get Contract Cover with your new device
Call us free from a Vodacom number
Visit your nearest Chatz Connect shop
If your device is lost or stolen
BLACKLIST THE DEVICE
Dial 082 135 to blacklist your device. This blocks the device and prevents it from being used by someone else.
SUBMIT A CLAIM
Go into the nearest store
TRACK YOUR CLAIM
To stay up to date with your claim call 082 1952.
PAY THE EXCESS AND GET A NEW DEVICE
If your claim is approved, you pay an excess fee. We then replace your device with a new device of the same or similar type or a good-as-new device of the same type.
Apply for Insurance
Everything you need to know…
Your cover starts immediately
• If you choose to add insurance when upgrading / buying a new device instore, you be covered as soon as your purchase is complete and you will leave the store insured.
• If you phone Finrite to activate the cover, your cover is activated as soon as the application is completed.
• If you send an email to Finrite, they will phone you back to complete the application. The cover is activated as soon as the application is completed.
• If you receive a phone call from an insurance sales agent, your cover is activated as soon as the application is completed.
Yes, the policy only covers the insured Device(s), used TOGETHER WITH the Vodacom SIM Card listed on your attached policy schedule.