Trade in your phone or tablet
What is trade-in?
Trade-in is a program that offers one to trade in their eligible old device for a new one and enables them to get a discount on their monthly tariff. We currently offer trade in on Samsung and Apple models.
How does trade-in work?
Step1 – visit a Vodacom 4U store
Step2 – Check if the device that you are trading in qualifies
Step3 – Ensure to back up your content and clear your data
Step4 – Trade-in your device instore and get a reduced monthly tariff on your contract
Qualifying criteria for trade-in?
- The device being traded-in must switch on without being plugged into a power supply
- Device must not be blacklisted
- all account locks i.e., Google cloud/ iCloud must be removed
For iPhone models:
- the device being traded-in must not have any physical damage i.e., no cracked screen, no dents, no deep scratches
- the device must pass an instore diagnostic test
Where can I trade-in?
Trade-in is currently available in participating Vodacom 4U stores, ask your store consultant for more.
Which devices can I trade-in?
For the Samsung trade-in
Devices eligible for the S23, S23+ or the S23 Ultra
Note 8, Note 9, Note 10 Lite, S10e, S10, S10, S20, S20+, S20 Ultra, S21, S21+, S21 Ultra, Z Fold, Z Fold 2, Z Flip, XR, Xs, Xs Max, 11, 11 Pro, 11 Pro Max, 12, 12 Mini, 12 Pro, 12 Pro Max, Mate 30, Mate 30 Pro, Mate 40 Pro, P30 Pro, P40, P40 Pro, P50 Pocket
Devices eligible for Z Fold 5/ Z Flip5
Note 9, Note 10, Note 10 Lite, Note 10+, Note 20, Note 20 Ultra, S10, 10+, S10e, S20, S20 FE, S20+, S20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, A31, A32, A33, A34, A51, A52, A53, A54, A71, A72, A73, Z Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Flip, Z Flip3, Z Flip 4, SE, 8, 8+, X, XR, Xs, Xs Max, 11, 11 Pro, 11 Pro Max, 12, 12 Mini, 12 Pro, 12 Pro Maxi, 13, 13 Mini, Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max, Mate X, Mate X2, Mate X3, Mate XS, Mate 40 Pro, Mate 50 Pro, P40, P40 Pro, P50 Pocket, P50 Pro, P50, P60, ProP60
Devices eligible for the Tab S9| Tab s9+ | TAB s9 Ultra
Tab S6 Lite, Tab S6, Tab S7, Tab S8, Tab S7+, Tab S8+, Tab S8 Ultra, Tab S7 FE, Note 9, Note 10, Note 10 Lite, Note 10+, Note 20, Note 20 Ultra, S21, S21 FE, S21+, S21 Ultra, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, Z Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Flip, Z Flip3, Z Flip 4, iPad 10.2 (2020, 2021), iPad 10.9(2022), iPad Air (2019, 2020,. 2022), iPad Mini 5, iPad Mini 6, iPad, Pro 11 (2018, 2020, 2021, 2022), iPad Pro 12.9 (2018, 2020, 2021, 2022), 12, 12 Mini, 12 Pro, 12 Pro Max, 13, 13 Mini, 13 Pro, 13 Pro Max, 14, 14 Plus, 14 Pro, 14 Pro Max, P50, P50 Pocket, P50 Pro, P60, P60 Pro, Mate X, Mate X2, Mate X3, Mate XS
Devices eligible for the Samsung Galaxy A34| Samsung Galaxy A54
A12, A12s, A13, A22, A22 5G, A23, A31, A32, A33, A51, A52 5G, A52s 5G, A53, A71, A72, A73, iPhone 8, 8+, SE (2020), SE (2022), Huawei Nova Y70+, Y90, Psmart (2020), P smart (2021), P30 Lite, P40 Lite, P40 Lite 5G
For the iPhone trade-in
Devices eligible for the iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max
iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max.