Terms & Conditions for the Samsung Universal Quantum Glap Controller and Fortnite V-Bucks Promotion

The Universal Quantum Glap Controller in this offer is compatible with the following Samsung devices

  • S10e / S10 / S10+
  • Note 9
  • S9 / S9+
  • A80 / A70 / A50 / A30 / A20 / A10

Please read this Promotion terms and conditions (“Terms and Conditions”) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. Please refer to this website for the current Terms and Conditions for this Promotion: https://www.samsung.com/za/offer/

All participants during the term of this Promotion agree to be bound by the following Terms and Conditions:


Samsung Galaxy S10e, S10 and S10+ Universal Quantum Glap Controller and Fortnite V-bucks Promotion (“Promotion”). The organiser of the Promotion is Samsung Electronics South Africa (Proprietary) Limited, Registration number: 1994/003872/07 and/or its agencies (“Organiser”).

Promotion Period:

  1. The Promotion will run from 7 August 2019 (00h00) to 9 September 2019 (23h59). (“The Promotion Period”) while stocks last, in the Republic of South Africa.
  2. The Promotion is limited and only available to Devices purchased at any Vodacom 4U Store. The Promotion Period may be extended or curtailed at the discretion of the Organiser.

Who may enter:

  1. All participants must:
    1. be citizens of the Republic of South Africa and/or legal residents of the aforesaid country;
    2. be currently residing in the Republic of South Africa at the date of the commencement of the Promotion Period;
    3. be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period;
    4. Have a valid purchase from a Vodacom Store or Vodacom Online Store, of a Galaxy S10e, S10 or S10+ and Universal Quantum Glap Controller during the promotion period purchased in the Republic of South Africa.
  2. Participation in this Promotion includes the Organiser, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with the Promotion and their spouses, life partners, parents, children, siblings, business partners or associates.

How to qualify for the Promotion:

  1. The participant must:
    1. Purchase the Samsung Galaxy S10e, S10 or S10+ and Universal Quantum Glap Controller Promotion (“Offer”) at any Vodacom 4U Store during the promotional period to qualify for 1 (one) x Fortnite 2500 V-bucks voucher (“voucher”).
    2. Follow the instructions provided in the the Universal Quantum Glap Controller box to claim your voucher.
    3. Have verified and provided the proof of purchase, ID number and contact details through the Samsung call centre during the promotional period and while stocks last.Have downloaded and launched Epic Game’s Fortnite Application on your Qualifying Device.
    4. Redeem voucher on Epic Games account via the link www.epicgames.com/account and select the “redeem code” option.
  2. No claims for the voucher in respect of the offer purchased during the Promotion Period will be accepted or processed after 9 September 2019.
  3. Proof of purchase of the offer, ID number and contact details is required as part of the voucher claims process.

Can I qualify more than once for the Promotion:

  1. The Promotion is limited to one voucher per offer purchased during the promotion period.
  2. Should there be any dispute in this regard, the Organiser shall be sole adjudicator of the dispute and the Organiser’s decision shall be final.


  1. The Promotion will afford the participant the opportunity to receive 1 (one) x voucher claimed through the Samsung Call Centre.
  2. There are only 500 (five hundred) x vouchers available under this promotion and vouchers are provided on a first come first serve basis and while stocks last.
  3. The voucher can only be redeemed via your Epic Games account. The Organiser will not be liable under any circumstances for any claim arising from any loss suffered by the participant being unable to redeem the voucher on the Epic Game Account for any reason, including but not limited to, the inability of Epic Games to successfully verify the voucher code.
  4. The voucher is not transferable. No substitution, cash redemption, or assignment of the voucher is permitted.

Claim and Redemption process :

  1. To claim your voucher
    1.  Call the Samsung Signature Desk at 080 726 7864 to receive a reference number. You will be requested to provide Proof of Purchase, Serial Number, IMEI, ID number and contact details
    2. Please email the Proof of Purchase with reference number to The Signature Desk email: zasignature@samsung.com
    3. The Samsung Signature Desk will email you the voucher code within 48 Hours once all details have been verified
  2. Redeem a voucher code via Epic Games account
    1. Login into https://www.epicgames.com/account/code-redemption. You will be directed to the account REDEEM CODE account page.
    2. SIGN IN using your preferred method · NOTE: If you are already signed in you may skip this step
    3. Write out your code in the ENTER YOUR CODE * field.
    4. Click REDEEM.

Fraudulent Conduct and Incomplete Submissions

  1. Any fraudulent conduct in connection with the Promotion, on the part of the participant will result in an immediate cancellation of the participant’s and submission, and the Organizer reserves all of its rights in law to pursue appropriate compensation and / or to institute criminal proceedings in this regard.
  2. The Organizer accepts no responsibility for incomplete, lost, misdirected, illegible, late, or altered submissions. Submissions that do not comply with these Terms and Conditions will be disqualified.
  3. The Organizer reserves the right to investigate any participant’s actions regarding any aspect of the Offer and the claim thereof.

Limitation of Liability:

  1. To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law:
    1. The participant and/or winner(s) hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants entrance to the Promotion.
    2. The Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).
    3. All personal information exchanged with the usage of 3rd party applications will not be monitored or controlled by the Organiser. The participant bares the responsibility to ensure that it is aware of the terms and conditions applicable to usage of 3rd party applications. The participant understands and agrees to indemnify the Organiser from all liability arising from whatsoever nature.
    4. Data charges may be incurred for downloading and utilizing the Epic Game’s Fortnite Application.
    5. Network rates apply.


  1. In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Promotion will be disclosed or used by the Organiser for any purposes other than for entry into the Promotion and in accordance with point 5 below.
  2. Data charges may be incurred for downloading the Epic Games Fortnite application. Network rates apply.
  3. Participants acknowledge and accept that the Organiser shall utilise a third party agent to contact the participant to arrange delivery. In order to affect the contacting and delivery process, the Organiser shall provide the participant’s information to such third party agent.
  4. Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organiser.
  5. Information regarding the Promotion that is published on authorized advertising material will also form part of the Terms and Conditions of the Promotion.
  6. The Organiser may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organiser’s website http://www.samsung.com/za/offer/. The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.
  7. The Organiser reserves the right, at any time, to verify the validity of participants (including a participant’s identity, age and place of residence) and to reject any participant who has not agreed to these Terms and Conditions. Errors and omission may be accepted at the Organiser’s discretion. Failure by the Organiser to enforce any of its rights at any stage does not constitute a waiver of those rights.
  8. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organiser, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organiser reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any participant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.
  9. Save as permitted by law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time, and such cancellation, suspension or termination shall be deemed to have taken effect from the date of publication on the Organiser’s website http://www.samsung.com/za/offer/ liability shall lie against the Organiser in favor of any participant, winner(s) and/ or third party arising from such cancellation, suspension or termination. Therefore the participant waives his/her right which they may have against the Organiser and hereby acknowledge that they will have no right of recourse or claim of any nature whatsoever against the Organiser.
  10. This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorized participating stores, associated with this Promotion.
  11. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.
    To the extent that these Terms and Conditions conflict with the terms and conditions of Samsung Members application, these Terms and Conditions will take precedence.
  12. The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Offer owing to, but not limited to, stock unavailability, strike, lock out, destruction of Offer on route to winner by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.
  13. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:
    1. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;
    2. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.