What is Amazon Prime Video?

Amazon Prime Video is a movie and TV series streaming service. An on-demand service that offers unlimited entertainment for everyone to enjoy.

What is the 6-month Amazon Prime video promotional offer?

Vodacom is offering eligible customers 6 months of Amazon Prime Video, on us.*

After the 6 month promotional period the customer will automatically be charged R79.99 per month, unless the customer has cancelled their membership.

Eligible customers must activate the 6-month Amazon Prime Video membership offer from 27 October 2020 to 27 October 2021.

*Offer subject to change.

Who is eligible for the 6-month Amazon Prime Video promotional offer?

The following customers are eligible for the 6-month promotional offer:

  • All existing and upgrading Vodacom Contract customers
  • Vodacom Prepaid and Top-up/Hybrid customers who have spent a minimum of R150 over the last 30 days on Vodacom’s network.

Customers with the following account profiles are not eligible for the 6-month promotional offer:

  • Enterprise Corporate Liable accounts (ECL)
  • All IoT and M2M devices
  • Enterprise Employee Liable accounts (EEL)

These customers will be soft-blocked when Content Block is enabled.

What is Content Block?

Content Block will prevent your number from being subscribed, or auto-subscribed, to content services provided by 3rd party content providers, from the day the content block is set on your mobile number.

To unblock your number, dial *135*997# and select option 3 to Unblock Content Services, if your number has previously been blocked. You will receive a confirmation message as soon as the Content Block has been successfully removed from your number

In the case where content block was not previously applied, you will only see the option to block your number.

How do I activate my 6-month Amazon Prime Video promotional offer?

To activate your 6-month Amazon Prime Video membership:

  • Go to https://offers.vodafone.com/za
  • Note: If the customer is not eligible for the Amazon Prime Video offer the customer will not see the Amazon Prime Video option.
  • Select the Amazon Prime Video offer
  • Follow the on-screen prompts to activate Amazon Prime Video
  • Download the Amazon Prime Video app from the Google Play Store or Apple Store

How many Amazon Prime Video memberships can I activate on my mobile number?

Only one Amazon Prime Video membership can be activated on your mobile number.

What happens when my 6-month Amazon Prime Video promotional period has ended?

You will be charged R79.99 per month, billed to your Vodacom account or airtime.

What happens if I cancel my Amazon Prime Video membership before the 6-month promotional period has ended?

Your Amazon Prime Video membership will be cancelled and you will no longer have access to the content. You will not be eligible for another trial membership.

What happens if I re-subscribe during my existing promotional period?

If you cancel your Amazon Prime Video membership during the 6 month promotional period, and reactivate the Vodacom Amazon Prime Video offer you will be charged R79.99 per month with no trial/promotional period.

You will not be eligible for an additional 6-month Amazon Prime Video promotional period if you re-subscribe during your existing promotional period.

How do I cancel my Amazon Prime Video subscription?

You can cancel your Amazon Prime Video subscription by going to https://offers.vodafone.com/za and selecting MANAGE SUBSCRIPTIONS.

I am an existing Amazon Prime Video member. Am I eligible for the 6 month promotional period?

Yes if you are eligible,  however you will need to cancel your existing Amazon Prime Video membership and wait until the membership has expired before taking up the Vodacom promotional offer via https://offers.vodafone.com/za.

Do I need data to activate the promotional offer?

Yes, you will need data to access and complete the activation at https://offers.vodafone.com/za

What devices can be used to watch Amazon Prime Video?

You can watch Amazon Prime Video on any of these devices:

  • Smartphone, tablet and laptop
  • Smart TV
  • Streaming media player
  • Set-top box
  • Game console
  • Amazon Fire TV devices

Where do I find more information on the Amazon Prime Video terms and conditions?

Click here for Amazon Prime Video’s terms and conditions