Devices are not immune to loss, damage or theft. That is why we offer different cover option plans to give you peace of mind at an affordable price.
Plan options: Comprehensive / Accidental Damage
Who and what we cover: New Vodacom devices for Vodacom customers
Here’s how much you could pay to fix your device with no insurance.
CRACKED SCREEN
If you’ve cracked your screen, we’ll repair or replace it.
TOUCHSCREEN DAMAGE
In case accidental damage occurs to your touchscreen, we have you covered.
WATER DAMAGE
You’re covered for any water damage on any of your devices.
CAMERA DAMAGE
If a little accident happens with your camera, we’ll fully repair it.
Choose what to cover and how to cover it.
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Lost or stolen cellphones are replaced within 48 hours through our nationwide network.
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You can choose whether to insure your device comprehensively (loss, theft and damage) or just for damage.
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Premiums are based on the value of your device and start from as little as R20.
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Go into the nearest store
Dial 082 135 to blacklist your device. This blocks the device and prevents it from being used by someone else.
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Go into the nearest store
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To stay up to date with your claim call 082 1952.
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If your claim is approved, you pay an excess fee. We then replace your device with a new device of the same or similar type or a good-as-new device of the same type.
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