What is Virtual CIO IT Support?
Why choose Virtual CIO?
Proactive network monitoring
We proactively monitor your network, plus you’ll have a single accountable point of contact for IT service matters – no more finger pointing!
24/7 Remote support
Enjoy peace of mind with unlimited remote support around the clock! A trained technician will take control of your PC remotely and resolve setup or configuration issues.
A professional audit of your IT infrastructure will be conducted. Any weaknesses or potential issues will be identified and resolved where feasible.
Note – IT audits and on-site visits are available for metros in these regions: Greater Johannesburg and Pretoria, Durban, Polokwane, Nelspruit, Bloemfontein, Kimberly, East London, Port Elizabeth and Cape Town.
How much does Virtual CIO cost?
|Virtual CIO Lite||Virtual CIO Premium|
|Costs per supported user per month (incl. VAT)*||R59.00||R199.00|
|Unlimited 24/7 remote support**|
|Onsite – IT audit|
|Proactive network monitoring|
* Both plans offer coverage on up to three devices per user.
** A maximum of two (2) Virtual CIO Lite subscriptions per customer are permitted.
*** On the Virtual CIO Lite plan, there could be instances where issues cannot be resolved remotely and an on-site visit by a technician is required. This will not be covered and a separate call-out fee of R599 (incl. VAT) will be payable by the customer.
Interested in our solutions?