What is Virtual CIO IT Support?

The right IT support solution will ensure success, your small business IT must run seamlessly and reliably, which is why hiring a Virtual Chief Information Officer (VCIO) makes business sense.

Why choose Virtual CIO?

Proactive network monitoring

We proactively monitor your network, plus you’ll have a single accountable point of contact for IT service matters – no more finger pointing!

24/7 Remote support

Enjoy peace of mind with unlimited remote support around the clock! A trained technician will take control of your PC remotely and resolve setup or configuration issues.

Infrastructure auditing

A professional audit of your IT infrastructure will be conducted. Any weaknesses or potential issues will be identified and resolved where feasible.

Note – IT audits and on-site visits are available for metros in these regions: Greater Johannesburg and Pretoria, Durban, Polokwane, Nelspruit, Bloemfontein, Kimberly, East London, Port Elizabeth and Cape Town.

How much does Virtual CIO cost?

Virtual CIO Lite Virtual CIO Premium
Costs per supported user per month (incl. VAT)*               R59.00                   R199.00
Unlimited 24/7 remote support**                                
On-site support***                                
Onsite – IT audit                  
Customer portal                                
Proactive network monitoring                  

* Both plans offer coverage on up to three devices per user.

** A maximum of two (2) Virtual CIO Lite subscriptions per customer are permitted.

*** On the Virtual CIO Lite plan, there could be instances where issues cannot be resolved remotely and an on-site visit by a technician is required. This will not be covered and a separate call-out fee of R599 (incl. VAT) will be payable by the customer.

Interested in our solutions?

Speak to one of our product experts to see how Vodacom can work with you to resolve your business challenges.

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